High error rate on content API

Incident Report for Builder.io

Resolved

The underlying infrastructure issue is now resolved; all service availability should be resumed.
Further details will be provided at a later stage.
Posted Feb 19, 2025 - 02:32 PST

Monitoring

An underlying infrastructure was having issues. We have rolled out a fix to change it and are monitoring the status. Content APIs should now be back to normal, other APIs are being evaluated
Posted Feb 18, 2025 - 23:18 PST

Investigating

We have noticed a higher than normal error rate on the content api, along with increased latencies. We are currently investigating the issue.
Posted Feb 18, 2025 - 20:02 PST
This incident affected: Publish (Content Delivery APIs).